Refund policy

At Hararti, your satisfaction is our top priority. If you’re not completely happy with your purchase, we offer a 30-day money-back guarantee.

Eligibility for Returns

• Returns must be initiated within 30 days of receiving your product.

• The product must be in its original condition, unused, and with all original packaging.

• Proof of purchase (e.g., order confirmation or receipt) is required.

Non-Returnable Items

• Products damaged due to misuse, negligence, or improper care are not eligible for return.

Return Process

1. Contact our customer service team at info@harartibottle.com to initiate your return.

2. Provide your order details and reason for return.

3. Ship the product back to us at the provided address. Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

• Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 5-7 business days to your original payment method.

Exchanges

• If you need a replacement for a defective or damaged product, contact us, and we’ll arrange an exchange.

For further assistance, please email us at info@harartibottle.com. We’re here to help!